Shipping Information

Thank you for choosing TOEBOX! We strive to provide you with a seamless and efficient shipping experience. Here's everything you need to know about our shipping process:

1. Processing Time:
Upon receiving your order, we carefully prepare and pack your items for shipment. Please allow at least 3 business days for order processing before your package is ready to be shipped. During peak seasons or promotional periods, processing time may be slightly longer, but rest assured, we work diligently to get your order to you as quickly as possible!

2. Shipping Methods and Delivery Time:
We work with reliable shipping partners to ensure your package arrives promptly. Please allow at least 3 business days for shipment. Please note that delivery times are calculated from the date of shipment, not the date of order placement.

3. Tracking Your Order:
Once your order is shipped, we will provide you with a tracking number via email. This allows you to track the progress of your shipment easily. Simply click on the provided tracking link or enter the tracking number on our website's Order Tracking page to get real-time updates on the whereabouts of your package.

4. Shipping Rates:
Our shipping rates are calculated based on the weight, dimensions, and destination of your package. We offer a flat shipping rate of $4.50 for all orders below $80. However, we are delighted to offer free shipping for all orders totaling $80 or more! This promotion is automatically applied at checkout.

5. Order Status and Support:
You can check the status of your order anytime by visiting the Order History section on our website. If you have any questions or need assistance with your shipment, our dedicated customer support team is here to help. Please reach out to us via email, phone, or socials and we will gladly provide you with the support and information you need.

At TOEBOX, we value your satisfaction and strive to make your shipping experience as smooth as possible. We appreciate your trust in our services, and we will continue to improve and enhance our shipping process to meet your expectations.

If you have any further questions or concerns regarding shipping, please refer to our FAQ page or contact our customer service team. Thank you for choosing us as your preferred online shopping destination.

~TOEBOX SG Team