TOEBOX.sg Return/Exchange Policy

At TOEBOX.sg, we are dedicated to providing you with the best shopping experience. Please refer to our return/exchange policy below:

1. No Returns or Refunds

• We do not accept returns or issue refunds.
• All products are thoroughly inspected for quality before shipping.

2. Exchange Policy

• Exchanges must be requested within 14 days of receiving your order.
• You may exchange for a different size, color, or model, subject to stock availability.
• Items must be unused, unwashed, and in original condition, with all tags and packaging intact.
• Shipping fees for exchanges will be borne by the customer.

3. Exchange Locations

Exchanges can be made at the following locations with your receipt:

• TOEBOX, Wisma Atria #01-29/30 (Mon-Sun, 10:30 a.m.–9:00 p.m.)
• TOEBOX Office, 10 Ubi Crescent #06-98 (Mon-Fri, 10 a.m.–12 p.m., 2–5 p.m.)

Note: To avoid inconvenience, please call ahead to confirm the availability of your desired size, style, or color.

4. Final Sale Items

• Sale items are non-exchangeable. Please review your order carefully before completing your purchase.

5. Policy Updates

• This return/exchange policy is subject to change without prior notice.

Customer Service

For any inquiries or assistance, please contact us:

• Email: contact_sg@toebox.com
• Phone: +65 8332 8926

Thank you for shopping with TOEBOX.sg!