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Return/Exchange Policy

TOEBOX.sg Return/Exchange Policy

At TOEBOX.sg, we are dedicated to providing you with the best shopping experience. Please refer to our return/exchange policy below:

1. No Returns or Refunds

  • We do not accept returns or issue refunds.
  • All products are thoroughly inspected for quality before shipping.

2. Exchange Policy

  • Exchanges must be requested within 14 days of receiving your order.
  • You may exchange for a different size, color, or model, subject to stock availability.
  • Items must be unused, unwashed, and in original condition, with all tags and packaging intact.
  • Shipping fees for exchanges will be borne by the customer.

3. Exchange Locations

Exchanges can be made at the following locations with your receipt:

  • TOEBOX, Wisma Atria #01-29/30 (Mon-Sun, 10:30 a.m.–9:00 p.m.)
  • TOEBOX Office, 10 Ubi Crescent #06-98 (Mon-Fri, 10 a.m.–12 p.m., 2–5 p.m.)

Note: To avoid inconvenience, please call ahead to confirm the availability of your desired size, style, or color.

4. Final Sale Items

  • Sale items are non-exchangeable. Please review your order carefully before completing your purchase.

5. Policy Updates

  • This return/exchange policy is subject to change without prior notice.

Customer Service

For any inquiries or assistance, please contact us:

Thank you for shopping with TOEBOX.sg!